Your organization will need to use Microsoft Teams as your calling solution. This has ushered in Teams as the standard for chat and communications.

Users require the Office 365 Phone System add-on or E5 licences to use calling in Microsoft Teams For more information go to www.call2teams.com Customers having trouble with the AppSource country setting when purchasing Call2Teams, please follow the link in the 'Learn more' section below. Microsoft Teams was launched in 2017 to provide a unique digital hub for team management in Office and Microsoft 365, and it’s already booming in the ever-crowded market of group messaging apps. Teams launched with over 20 bots, and you can also make your own chatbots; any bot made with the Microsoft Bot Framework will work in Teams. Some of the best Microsoft Teams features are ideal for letting developers in your business shine. Enable Phone System and Calling Plans – In this option, Microsoft provides the phone number to your users and all PSTN services. Microsoft Teams features for developers & IT teams. Microsoft Teams is Microsoft’s fastest growing business app to date with over 329,000 organizations using Teams and 60 customers who have 10,000 or more active users. Our consulting clients are regularly asking us how to assess the Microsoft Teams Phone System, so we did an in-depth analysis of the Phone System features against a typical enterprise communication system feature list such as we would send out in a request for proposal (RFP). But the Microsoft Teams mobile app has taken things a step further to organize all of your team conversations, tasks, content, and apps in a single shared workspace that you can take with you on … Additionally, your organization will need to use a phone system as part of E5 or acquire as an add-on. Today’s teams are rarely looking for a one-size-fits-all solution to their problems. Most small to midsized business (SMB) users go for this option because it's a turnkey option that 100% in the cloud. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You will also need to choose a Calling Plan, Direct Routing, or a combination to make and receive calls. The rise of APIs and CPaaS solutions shows how eager we are to access more customizable tools and apps.